1. Overview
MYLOCUS is a language learning app focused on real situation dialogue practice, review cards, practice games, and learning progress insights. We collect and use information only as needed to provide the app, protect accounts, improve reliability, and support users.
2. Information We May Collect
Depending on how you use MYLOCUS, we may collect the following types of information:
- Name
- Email address
- Profile photo
- Customer support inquiry content
- User ID
- Device ID
- Product interactions
- Other usage data
- Crash data
- Other diagnostic data
3. How We Use Information
We use information for the following purposes:
- Providing app features and user experience
- User authentication and account management
- Learning records, review data, and growth insights
- Analytics to understand and improve app usage
- Improving app stability and diagnosing crashes
- Customer support and responding to inquiries
4. Tracking and Advertising
MYLOCUS does not use collected data to track users across third-party apps or websites for advertising purposes. We do not sell personal information.
5. Third-Party Services
MYLOCUS may use trusted service providers for authentication, cloud storage, analytics, crash reporting, and app platform services. These providers process data only as needed to support app functionality, security, diagnostics, and service improvement.
6. Data Retention
We retain information for as long as necessary to provide MYLOCUS, comply with legal obligations, resolve disputes, maintain security, and support user requests. Some diagnostic or aggregated analytics data may be retained in a form that does not directly identify a user.
7. User Choices
Users may request support related to account information, privacy questions, or data handling. Some app data may also be managed through account, device, or platform settings.
8. Children
MYLOCUS is not intended to knowingly collect personal information from children where parental consent is required by applicable law. If you believe a child has provided personal information, please contact us.
9. Contact
For privacy questions, contact us at [email protected].